Shipping policy
Shipping Policy – Sebastiane Lily
Thank you for shopping with Sebastiane Lily at jpxacp-11.myshopify.com.
We are dedicated to getting your order to you as quickly and safely
as possible.
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1. ORDER PROCESSING TIME
Orders are processed within 1–3 business days after payment
confirmation. Orders placed on weekends or public holidays will
be processed on the next business day. You will receive a
shipping confirmation email once your order has been dispatched.
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2. SHIPPING RATES & DELIVERY ESTIMATES
Standard Shipping: 7–15 business days
Expedited Shipping: 3–7 business days
Express Shipping: 1–3 business days
Shipping costs are calculated at checkout based on your delivery
address and chosen shipping method.
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3. FREE SHIPPING
Free standard shipping is available on qualifying orders.
Please refer to our website for current thresholds and promotions.
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4. INTERNATIONAL SHIPPING
We ship to most countries worldwide. Please note that international
shipments may be subject to customs duties, import taxes, or
additional fees imposed by the destination country. These charges
are the sole responsibility of the customer.
Customs clearance may cause delays beyond our estimated delivery
timeframes, which are outside our control.
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5. ORDER TRACKING
A tracking number will be provided in your shipping confirmation
email. You may use this number to monitor your delivery status
through the carrier's website or our store at
jpxacp-11.myshopify.com.
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6. LOST OR DAMAGED PACKAGES
Sebastiane Lily is not liable for packages lost or damaged after
carrier confirmation of delivery. If your package arrives damaged
or appears to be missing, please contact us promptly so we can
assist in resolving the issue.
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7. INCORRECT ADDRESSES
Please verify your shipping address carefully before completing
your order. Sebastiane Lily cannot be held responsible for
undelivered packages due to an incorrect address entered at
checkout.
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8. CONTACT
For any shipping-related inquiries, please reach out to us:
Email: keanuhills84708@hotmail.com
Website: jpxacp-11.myshopify.com
Last updated: October 2026